Dear Residents,

To help prevent package theft and ensure deliveries are not left unattended in the mailroom for extended periods, Security may collect unattended packages and store them at the Security Desk.

Packages may be picked up at the Security Desk between 6:00 a.m. and 2:30 p.m. Residents may also call 818-209-0540 to arrange a pickup time.

If you do not see your package in the mailroom, please check with the Security Desk, as it may have been moved there for safekeeping.

Since security at the front desk is no longer available 24/7, Amazon delivery drivers sometimes leave packages in the unlocked front lobby. One possible solution is to include the lobby door code in the delivery instructions. This would allow drivers to enter the building when security is not at the front desk and deliver packages directly to each unit’s door instead of leaving them in the lobby.

Thank you for your cooperation.