Frequently Asked Questions
provides quick answers to the most common questions residents have about the community
Frequently Asked Questions
The FAQs (Frequently Asked Questions) section is designed to provide quick, clear answers to the most common questions residents have about the community. It helps reduce repetitive inquiries by covering topics like HOA fees, payment methods, parking regulations, pet policies, amenity reservations, and maintenance request procedures. By having this information readily available, residents can find solutions on their own without having to contact the HOA directly, making communication more efficient for both residents and management.
Top Questions
Community Manager:
Kyle Ruiz
Email: [email protected]
Phone: 884-266-8636 Ext. 17
Direct Line: 747-444-4485
Ariana Arias
Email: [email protected]
Phone: (310) 559-4700 Ext. 3
Option 1: No Fees via bank website
Option 2: May incur small payment fees via Appfolio portal
E-check and credit card payments through Appfolio. Please note that Appfolio charges a convenience fee.
> Online: Free ACH Payments via bank website
> Online: Credit cards or direct debit via Appfolio portal
> Mail: Checks
> In Person delivery: 5850 Canoga Ave # 308, Woodland Hills CA 91367
You can submit traditional paper checks either by mail or through your online banking.
> Check Information:
Payee: Warner West HOA
Memo Line: Please include your account number only
> Mailing Address:
Comuneo Services, Inc. - 5871
PO Box 512518
Los Angeles, CA 90051-0518
Notice board in the mailroom & laundry rooms.
Building Rules & Regulations
Yes, but maximum 2 per unit and each weight under 20 pounds. See the following for additional info:
> CC&Rs article VII, section 11
> Operating Rules, header: ANIMALS/PETS
Full HOA Rules & Regulations: posted on AppFolio files location
> Quiet Hours: 11:00 PM – 8:00 AM
> Balcony Use: Only HOA-approved furniture and plants are allowed; no BBQs/grills, drying clothes, or visible storage unless permitted.
No, but the HOA board is considering installing community grills as a future improvement.
No, each unit is assigned a storage unit.
If additional storage is desired, possibly can ask another owner via the owners Facebook group where one can ask to rent a storage locker from another owner
Only non-flammable, HOA-approved items. No hazardous materials allowed.
Amenities & Common Areas
Short Answer: NO
Smoking rules depend on both city regulations and the HOA’s governing documents. In Los Angeles, many multi-unit housing communities restrict or prohibit smoking (including on balconies and patios) to protect neighbors from secondhand smoke.
Short Answer: 8:00 AM - 10:00 PM
Short Answer: 9:00 AM - 10:00 PM
Short Answer: The gym is available 24/7.
Parking & Access
All spaces behind the gate are owner-assigned.
Vehicles must have either a parking sticker or guest parking pass.
Both can be obtained from the property manager or security.
Spaces marked 24 Hour are for owner’s vehicles with a parking sticker and should not be in a single spot for more than 24 hours.
Spaces marked Guest 24 are for guest’s vehicles with a parking sticker and should not be in a single spot for more than 24 hours.
Deliveries & Communication
Small deliveries may park briefly in guest spaces; large trucks must not go on upper parking deck (confirm with Security).
Ownership, Insurance, & Buying/Selling
Located on the Appfolio website in the files location.
Yes, if you want coverage for inside your unit. The HOA master policy only covers common areas.
Access for Maintenance
Contact the property manager.
Contact the property manager for access.
Trash & Bulky Item Collection
Friday – per City of Los Angeles Sanitation (LASAN) schedule.
Place the item on the sidewalk (west of the west gate) and call LASAN’s 24-hour helpline at 1-800-773-2489 or make a request online at: https://lacity.gov/residents/trash-recycling
You can also use the MyLA311 portal: https://myla311.lacity.gov





